Honeycomb Privacy Policy

Honeycomb Commerce, LLC ("Honeycomb"), a Delaware LLC with a place of business at 10 Gifford Street, Tuckahoe NY 10707, operates an online marketplace where Retailers and Suppliers partner for the purposes of having the Retailer sell Supplier products (the "Service"). Our Service operates through our website, located at https://www.honeycombcommerce.com and our Shopify app (the "App"). This privacy policy describes how we collect, process, use information about you as you use the Service.

Personal Information We Collect

If you sign up to act as a Retailer or Supplier on the Service, we collect the following information (referred to as "Personal Information"):

  • Name
  • Email Address
  • Mailing Address
  • Phone Number

This information may be collected directly by us or through Shopify, Inc. and sent along to us when you install our Shopify app. We use two third parties, Stripe, Inc. and Plaid Inc., that may ask for and store your bank account and/or credit card details (referred to as "Payment Information"). We connect with those two third parties in order to bill you for payments associated with using the Service.

When you visit our website, we collect the following information (referred to as "Visit Information"):

  • IP Address
  • Unique device identifiers
  • Internet browser used
  • Referring website
  • Date and time of your visit

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit in order to recognize your device over time. We use "Web beacons" in order to know when you complete certain actions on our site and Service, such as submitting a form. Web beacons are electronic files used for tracking these actions.

How Your Personal Information Is Used

If you are a Retailer or Supplier using our Service, we use your Personal Information and Payment Information in order to provide the Service. We may also use your Personal Information to send you marketing communications, advertise to you and personalize your site experience with our Service.

If you are the end customer of either the Retailer or Supplier using our Service (i.e. you bought a product through the Retailer), we use the Personal Information we collect from the Retailer about you to process the transaction with the Supplier.

Data Processing And Storage

We only retain personal information to provide our Service as described in our Terms of Service. In retaining this data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee absolute data security.

Third-Party Access To Information

We share your Personal Information, Device Information and Payment information with third parties to help us better understand the usage of our Service, to process payments for using the Service, to send you marketing communications about the Service and to advertise to you about the Service. These services may access your data solely for the purpose of performing these specific tasks on our behalf. We do not give these services permission to disclose or use any of our data for any other purpose.

If you sign up to act as a Retailer or Supplier using our service, we may use your Personal Information to serve you with marketing or advertising, including through targeted advertisements. For more information about targeted advertising, please visit https://www.networkadvertising.org/understanding-online-advertising. If you would like to opt-out of the use of your Personal Information for purposes of targeted advertising, please use the opt-out portal of the Digital Advertising Alliance ( http://optout.aboutads.info ) or the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu/).

We may share your Personal Information with third party contractors, consultants or subprocessors who do work for us. We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the rights of our customers, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.

We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.

CCPA (California Consumer Privacy Act)

California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: support@honeycombcommerce.com.

Under the California Consumer Privacy Act (CCPA), if you are a California resident, you have the right to:

  • Request disclosure of our data collection and sales practices
  • Request a copy of personal information we’ve collected about you during the 12 months prior to your request
  • Request that your personal information be deleted
  • Request that your personal information not be sold to third parties
  • Not to be discriminated against because you exercise any of the above rights.

You may only make a personal information request under the CCPA twice in a 12-month period. If you make such a request, we will need to collect information from you so that we can verify your identity.

Limits of our policy

This privacy policy only covers Honeycomb's own collecting and handling of data. We only work with partners, affiliates and third-party providers whose privacy policies align with ours, however we cannot accept responsibility or liability for their respective privacy practices.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to this policy

At our discretion, we may update this policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around data and personal information.

Your rights and responsibilities

As our user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you, and how it is processed. You are entitled to correct and update any Personal Information about you, and to request this information be deleted.

You are entitled to restrict or object to our use of your data, while retaining the right to use your Personal Information for your own purposes. You have the right to opt out of data about you being used in decisions based solely on automated processing.

Feel free to contact us if you have any concerns or questions about how we handle your data and personal information. Please contact us by email at support@honeycombcommerce.com.

This policy is effective as of October 27th, 2019.